Overview
The corporate services domain encompasses all applications, systems, and capabilities that support the effective management and operation of the organisation itself.
This domain contains the digital capabilities that enable core corporate functions, such as human resources, finance, procurement, and workforce management. It also includes the platforms and information systems that underpin people, financial, and organisational processes. These ensure that the department can plan, resource, and govern effectively.
Key capabilities
Corporate services
Digital services that provision and enable core corporate functions.
- GOV.UK Forms allows you to create accessible online forms for GOV.UK without needing technical knowledge.
Guidelines and standards
These provide access to the approved guidance, design principles, and technical standards that support corporate services.
- Shared Services Strategy provide a framework of what good looks like when implementing shared services programmes.
Commercial agreements
Crown Commercial Service (CCS) agreements provide access to technology, applications and digital services that support corporate services.
- Back Office Solutions are CCS Software as a Service (SaaS) solutions for back office application commercial agreements, such as ERP, HCM, CRM, finance and workflow
- Contact Centre and Business solutions are CCS outsourced contact centre and business solutions commercial agreements
- Outsourced Services are CCS outsourced services for business process automation and AI commercial agreements
- Records and Information Management are CCS digital record solutions transformation using workflow and cloud commercial agreements
- Facilities Management and Workplace Services are CCS facilities management and workplace services commercial agreements
- Learning and Training Services are CCS learning and training services, including learning managment systems commercial agreemments
- Fund and Disbursement Services are CCS fund and disbursement management service commercial agreements, including grants, loans and hybrid schemes
- Employee Benefits Paltform and Services are CCS employee benefits platform and reward services commercial agreements
Related domains
- Integration for connecting service applications to back-end systems
- Service applications for the delivery of services to citizens, businesses or end users
- Data and information Management for managing the data that powers services