Overview
The Corporate Services domain encompasses all Applications, systems, and capabilities that support the effective management and operation of the organisation itself. This domain contains the digital capabilities that enable core corporate functions such as human resources, finance, procurement, and workforce management. It includes the platforms and information systems that underpin people, financial, and organisational processes—ensuring the department can plan, resource, and govern effectively.
Key Capabilities
Corporate services
Digital services that provision and enable core corporate functions.
- GOV.UK Forms – Create online forms for GOV.UK. Create an accessible online form in minutes without needing technical knowledge.
Guidelines and Standards
Provides access to the approved guidance, design principles, and technical standards that support Corporate Services.
- Shared Services Strategy – Shared Services for Government strategy and Design Principles provide a framework of what good looks like, when implementing shared services programmes.
Commercial Agreements
Crown Commercial Service agreements which provides access to Technology, Applications and Digital services that support Corporate Services
- Back Office Solutions – CCS Software as a Service (SaaS) solutions for back office applications (e.g. ERP, HCM, CRM, Finance, Workflow) commercial agreements
- Contact Centre and Business solutions – CCS outsourced Contact centre and business solutions commercial agreements
- Otusourced Services – CCS outsourced services for business process automation and AI commercial agreements
- Records and Information Management – CCS digital record solutions transformation using workflow and cloud commercial agreements
- Facilities Management and Workplace Services – CCS facilities management and workplace services commercial agreements
- Learning and Training Services – CCS learning and training services including Learning managment systems commercial agreemments
- Fund and Disbursement Services – CCS fund and disbursement management services (Grants, loans, Hybrid schemes) commercial agreements
- Employee Benefits Paltform and Services – CCS employee benfits platform and reward services commercial agreements
Related Domains
- Integration - for connecting service applications to back-end systems
- Service Applications - for the delivery of services to citizens, businesses or end users
- Data & Information Management - for managing the data that powers services